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Don’t abuse the quotation mark

By Michael Sebastian

This form of punctuation is sometimes misunderstood and often overused. Here’s what you should know.

Nonprofit transforms pub into moneymaker

By Lindsey Miller

Gillette Children’s Specialty Healthcare incorporated best practices and audience needs into a successful fundraising newsletter.

Adjectives and prepositions cause confusion

By Denise C. Baron

Even experts puzzled by ‘historic’ and ‘historical.’

How to find the right voice in your writing

By Jim Ylisela

Do all your stories sound the same? Match the style to the piece.

Ragan's Roadmap: Headlines that pop
Mark Ragan and Jim Ylisela show you how to write compelling headlines that readers won't ignore.

HOT TOPICS

TIPS & TACTICS

EVENTS

Workshops
A HALF-DAY WORKSHOP WITH JUSTIN ALLEN
Do you Flip? How to produce better videos with your Flip camera
Price: $345
Monday, October 18, 2010 • 1-5 p.m.

Workshops
A FULL-DAY TOTAL IMMERSION WORKSHOP
Social Media and Strategic Internal Communications
Price: $745
Member Price: $595
Tuesday, October 19, 2010 • Gleacher Center • Chicago

Workshops
TOTAL IMMERSION VIDEO WORKSHOP
How to use cameras and lights to capture the action
Price: $745
Member Price: $645
Thursday, September 30, 2010 • Austin, TX

Video on Demand
Video on Demand
Social Media: Friend or Foe?
Price: $149
Member Price: $119

Webcast on Demand
FREE WEBCAST RECORDING
Mayo Clinic's social media success story
Price: $0
The $4-a-week online newsroom and other MacGyver tips for communicators
With Lee Aase, manager of syndications and social media for Mayo Clinic

News Briefings on Demand
NEWS BRIEFING ON DEMAND
Communicating the swine flu crisis to employees and stakeholders
Price: $99
Member Price: $59
A News Briefing for PR and Internal Communication professionals

RESOURCES

Toolkits
Toolkits: Downloadable problem-solvers
How to produce an irresistible annual report
Price: $29.95
Member Price: $0

Toolkits
Toolkits: Downloadable problem-solvers
Double the impact of your publications: Let print and online do what each does best
Price: $29.95
Member Price: $0

Toolkits
Toolkits: Downloadable problem-solvers
Engagement: What is it, and how do you get it?
Price: $29.95
Member Price: $0

Books
Download this book now
Communicating through the change curve
Price: $79
Member Price: $59
By Marc Wright

Books
MANUAL
Writing on the job
Price: $329
Member Price: $279
How to make your point precisely
By James A. McGowan and Sharon Sutker McGowan

Books
MANUAL SET
Internal Communication: Vols 1 and 2
Price: $499
Member Price: $449
A comprehensive manual set for professionals who communicate with today's employees
Third edition

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MANUAL
Writing on the Job: How to Make Your Point Precisely
Create e-mails, letters, memos, reports and presentations that get your message across clearly and correctly with this new manual.

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