CONSULTING

More information on our consulting services is available at Ragan Consulting.

Communication Audits

Let our objective, experienced counselors review your department's structure, processes and vehicles for increased efficiency, heightened productivity, and alignment with your organization's goals.

Before you help your organization meet its goals, you must get your own house in order. Revitalize your department, unite your staff, and demonstrate your commitment to your team's professional development.

Our proven, state-of-the art approach includes these services:

• One-on-one interviews with each member of your team: a chance to be heard
  
• Focus groups with all department members to heighten awareness of key issues and secure buy-in for the audit process
  
• An intimate, in-depth review of existing roles, responsibilities, and reporting structures to ensure you're getting maximum efficiency from your department.
  
• A review of existing audience research, communication plans, policies and partnerships: Is your support documentation in place?
  
• Benchmarking and best practices: We can also measure your department's work against the best in your industry—or in the profession. No one sees more examples of the work of today's professionals than we do.
  
• Our expert evaluators will also perform an objective, constructive review of all communications vehicles: electronic, print, and face-to-face.
  
• We report our findings to you with specific, put-to-work recommendations

Bonus features of our audit:

• If you would like, we can also interview executives—up to the CEO—as part of our review of your department's perceived value to the organization
  
• And we can interview representatives from other departments—Operations, Human Resources, Legal, and so forth—to gather their views on how you can integrate the work of your department with theirs.

To start the discussion of your specific goals, customized service needs, schedule, and price structure, please call or write Jim Ylisela at 312.960.4202. E-mail: jimy@ragan.com